FAQs

1. Q:

   I have a question or a complaint about my Maltesers, who do I contact?

   A:

   Please reach out to customer care for further assistance.

2. Q:

   How are Maltesers made?

   A:

   Although this is one of our best-kept secrets, we can tell you, dough is formed into little balls and then baked. These honeycomb centres are then double-coated in chocolate and polished into the delicious treat we all love so much.

3. Q:

   I’m having trouble finding my favourite Maltesers products. Help!

   A:

   All of our current available products can be found by searching on our Where To Buy page.

4. Q:

   Is your packaging recyclable?

   A:

   The sustainability of our packaging is a nonstop focus, and we've set ourselves a target to reach 100% recyclability of our packaging by 2025. It's a big challenge, and so we're working with a variety of partners and organisations to help move things forward.