Frequently Asked Questions
Contact & Help
From our ingredients to our history, we love to answer your questions about MALTESERS.
FAQs
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Q:
I have a question or a complaint about my Maltesers, who do I contact?
A:Please reach out to customer care for further assistance.
Q:How are Maltesers made?
A:Although this is one of our best-kept secrets, we can tell you, dough is formed into little balls and then baked. These honeycomb centres are then double-coated in chocolate and polished into the delicious treat we all love so much.
Q:I’m having trouble finding my favourite Maltesers products. Help!
A:All of our current available products can be found by searching on our Where To Buy page.
Q:Is your packaging recyclable?
A:The sustainability of our packaging is a nonstop focus, and we've set ourselves a target to reach 100% recyclability of our packaging by 2025. It's a big challenge, and so we're working with a variety of partners and organisations to help move things forward.